Thank you for shopping with us! We hope you love your items but please understand that your purchases are custom-made for you. Please allow at least two weeks for your order to be fulfilled. We want you to be 100% happy with your items. If there is a defect or flaw or we've sent you the wrong item by mistake, please contact us immediately. Due to the nature of our team shops, we do not offer returns or exchanges and all sales are final. We are a small family business and appreciate you helping us support our local schools, churches, and businesses.